Refund policy

Return & Refund Policy – Clockwise Store

At Clockwise Store, we offer clearance pricing on brand-new overstock items. Please review our policy carefully before placing an order.

Returns

Due to the nature of clearance and liquidation sales, all sales are final. We do not accept returns or exchanges for buyer’s remorse, incorrect orders, or preference changes.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at:

📧 support@clockwisestore.com (or your email)

Include:

• Your order number

• Clear photos of the item and packaging

Approved claims will receive a replacement or refund at our discretion.

Refunds

• Approved refunds are issued to the original payment method

• Processing time: 5–10 business days after approval

• Shipping fees are non-refundable

Non-Returnable Items

• Clearance and liquidation items

• Opened or used products

• Personal care and skincare items